UX Design Lab

Briefings on Decision-Making

Newest first.

  1. Bar chart showing how 800 U.S. organizations with AI in production started their AI initiatives: technology first, 43%; clearly defined business problem, 26%; vendor-recommended use case, 24%; problem never formally defined, 7%. Only about a quarter began with a defined problem. Source: Coastal × Oxford Economics, March 2026.
    • Critical Thinking
    • Decision-Making
    • AI

    We Want AI. Why?

    A conversation about AI and research involving 800 leaders raises a familiar question: are we solving a real problem, or finding work for a tool?

  2. Abstract isometric illustration of a digital product interface divided into business modules, with an orange-red band moving through the system to represent shifting friction, cost, and trade-offs.
    • Product design
    • Design Strategy
    • Design Leadership

    Product Design and the Art of Negotiation

    Good product design is less about removing friction than deciding where it belongs. Every trade-off has a cost. The real question is who pays for it.

Showing 2 briefings · Newest first